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Terms and Conditions

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Date of publication on the site and entry into force 1/07/2024
 

1. Introduction

Welcome to ILONABRIDAL. These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. If you disagree with any part of these terms, please do not use our website.
 

2. Definitions

  • Company: ILONABRIDAL

  • Website: The website operated by ILONABRIDAL, located at www.ilonabridal.com

  • Services: Bridal products and services offered by ILONABRIDAL

  • User/Customer: Any person who accesses or uses our website and services
     

3. Use of Services

You agree to use our services only for lawful purposes and in accordance with these Terms and Conditions. You must not use our website in any way that damages or may damage it or impair its availability or accessibility.
 

4. Products and Services

ILONABRIDAL provides a range of bridal products, including wedding dresses, available for pre-order and in-stock purchases. Customized dresses can be made by appointment. All products and services are subject to availability.
 

5. Orders and Payment

  • Order Placement: To place an order, you must provide accurate and complete information. We reserve the right to refuse or cancel any order for any reason.

  • Pricing: Prices are listed on our website and are subject to change without notice. The price at the time of order placement is the final price.

  • Payment: Payments must be made in full at the time of order placement. We accept major credit cards and other payment methods as listed on our website.
     

6. Shipment and Delivery

  • Shipping: We offer shipping to worldwide. Shipping fees and times will be provided at the time of purchase.

  • Delivery: We are not responsible for delays and any damage caused by shipping carriers or unforeseen circumstances. Please refer to our Shipment and Delivery Policy for details.

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7. Returns and Refunds

  • Returns: Only products received damaged, defective, or incorrect can be replaced. Returns with a size change request will not be accepted.

  • Refunds: If the returned product meets the return criteria, refunds will be processed within 14 days of receipt. Shipping fees are non-refundable. Please refer to our Return, Refund, and Exchange Policy for details.

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8. Privacy Policy

We respect your privacy and are committed to protecting your data. We collect the following personal data: first name, last name, email, shipping address, and phone number. Please refer to our Privacy Policy for details on how we collect, use, and protect your information.

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9. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of ILONABRIDAL or its content suppliers and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works from our content without our written permission.

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10. Limitation of Liability

ILONABRIDAL will not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or services. This includes, but is not limited to, damages for loss of profits, data, or other intangible losses.

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11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of New South Wales, Australia. Any disputes arising out of or in connection with these Terms and Conditions will be subject to the exclusive jurisdiction of the courts of New South Wales, Australia.

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12. Changes to This Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of our website and services following any changes constitutes your acceptance of the new terms.

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13. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:

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